Through the use of Six Sigma, organizations improve quality, reduce costs, and increase customer satisfaction. Six-Sigma should be aligned with the organizational strategy and can be used in design, production, service, inventory management, and delivery .
Select an organization you are familiar with, identify a problem that needs improvement and determine the expected outcome. Then, identify the metrics you will use to measure organizational success and explain the process for determining root causes, and what tools would be used to follow through on the steps of the Six Sigma Strategy.
Explain why the identified metrics are the best for this problem, and how the selected tools to be used will help the organization to follow the steps of the Six Sigma Strategy.