Leadership and Management Case Scenario
Your initial post should be at least 250 words. Support your response with at least two scholarly sources published within the last 5 years.
State inspections of long-term care organizations happen at a minimum of once per year. Upon the inspection process, a multitude of violations can be incurred by the long-term care organization. With that said, the F-Tag system represents a very specific and individualized code of federal regulations. As an example, F880 represents infection control and F550 represents quality of life issues. Robert is the new appointed long-term care/skilled care administrator for a 180-bed facility. As the newly appointed administrator, Robert is tasked with improving upon the previous year’s state inspection outcomes and has decided to focus most of his attention upon the facilities deficient F550 quality of life scores. Robert decides to have a meeting with his management team and the resident council representative as he knows that quality of life aspects encompass a multitude of factors such as diet, patient activities, staff interactions, and a full understanding of patient expectations.
Where should Robert begin the processes internally and externally?
Complete the following:
Describe why Robert should establish a collaborative process, who he should establish the process with, and what collaborative processes should be implemented internally to improve the organizational policies.
Describe why Robert should establish collaborative processes externally, who he should establish these processes with externally, and what collaborative processes he could implement externally to improve the organizational policies.